Terms of Service

Terms of Service:
1.1 These Terms and Conditions of Purchase which include the Returns Policy, are applicable to any purchases made online at www.gatwickaudiology.co.uk, ("the Website") and any representations the (“accessories Store”) makes to you and to any agreements concluded between you and Gatwick Audiology.
1.2 By placing orders through this Website you are offering to contract for the supply of healthcare products (accessories, batteries and related products, (also described in these terms and conditions as "goods" or "products"). Details of the entity with which you are contracting by ordering through this Website will be selected by you in the order process before you finalise your order placement.
2 – Placing an order; acceptance of an order
2.1 The display of any items or promotions on this Website shall be construed as an advertisement and not as an offer. You will be making an offer to buy, which is subject to these terms and conditions, and any product specific terms (which will be brought to your attention prior to any purchase) when you complete the on-line order form. If your offer is accepted by Gatwick Audiology this will result in a binding contract between you and us (“Contract”).
2.2 When you have submitted the order form you will receive an email from us acknowledging that we have received your order, your order number and the details of your order.
You will receive a further email confirmation once the goods have been dispatched.
The Contract will relate only to those products whose dispatch we have confirmed in the email confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate email confirmation.
2.3 Payment will be processed after receipt of your order but prior to dispatch.
2.4 Gatwick Audiology may not be bound by its acceptance of your offer if there is an error in any advertisement or representation made by Gatwick Audiology associated with it, including, but not limited to, any pricing error on the Website. In such event, we will inform you as soon as possible after receiving your order and give you an option to cancel your order.
2.5 As your order is processed you will be informed by e-mail or telephone if any of the products ordered are not available or if there is a problem with your order.
2.6 If any goods ordered are not available, Gatwick Audiology may offer you substitute products of equivalent quality and price. If Gatwick Audiology is unable to offer substitutes or you do not agree to accept such substitutes Gatwick Audiology shall reimburse your payment within 10 days of the date Gatwick Audiology receives your order (Refunds Policy). The Contract will only relate to those products whose dispatch we have confirmed in the email confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate email confirmation.
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