Wax Management

What is earwax?

The bodily process of producing ear wax is completely natural. For many people, ear wax goes unnoticed and does not cause any complications. However, for some individuals, earwax can build up and become impacted inside the ear canal.

What is earwax?

The bodily process of producing ear wax is completely natural. For many people, ear wax goes unnoticed and does not cause any complications. However, for some individuals, earwax can build up and become impacted inside the ear canal.

When to remove earwax?

If earwax is totally occluding the ear canal and any of the following are present:
1
Hearing loss
2
Earache
3
Tinnitus
4
Vertigo
5
Cough suspected to be due to earwax
6
Hearing aid Whistling

What is Micro-suction?

Micro suction is the removal of wax/infection/debris using a small suction tube and a fine suction end. The procedure is safe, comfortable and painless. We assess your ear canal with the aid of a microscope which enables us to see exactly what we are doing at all times.
On occasion, there may be more complex ear canals (those had surgery or people with perforations in the eardrum), where an ENT consultant would need to carry out the procedure which we are able to arrange for you.
Gatwick Audiology provides wax management service at all our clinics except Gatwick Park and North Downs Hospital

What is Micro-suction?

Micro suction is the removal of wax/infection/debris using a small suction tube and a fine suction end. The procedure is safe, comfortable and painless. We assess your ear canal with the aid of a microscope which enables us to see exactly what we are doing at all times.
On occasion, there may be more complex ear canals (those had surgery or people with perforations in the eardrum), where an ENT consultant would need to carry out the procedure which we are able to arrange for you.
Gatwick Audiology provides wax management service at all our clinics except Gatwick Park and North Downs Hospital

What our patients say?

  • "Thank you for your excellent service. Mr Punnoose is a very nice and professional man!" Mr Gough
  • "During lockdown I needed assistance with my Tinnitus programme and didn't think Prince would be providing his services. Prince contacted me to check how I was doing and as the remote fine tuning was activated on my hearing aids, my query was addressed that same day through a video call and adjusted my aids from his clinic - it was magic!"
  • "Very good service, very gentle, everything was explained well, my hearing is now perfect."
  • "When you see your child regaining the confidence lost after years and years of continues ear infections and so many different medical opinions thrown at us...the truth is, the simplest things are more effective." "I have regretted never seeking the amazing advice given by Mr. Prince Punoose. Since that first consultation, my daughter has regained confidence and talks about her problematic ears but equally that a solution has been found to avoid further ear infections. As a family we are very grateful for the advice and care given to our daughter at a time when we were feeling lost." "Both Mr Punoose and Diane have been so hands on with empathy and professionalism. We will always be grateful for their input into helping our daughter feel ‘normal’ again. Removing her fear by not joining in on swimming parties or go swimming in the sea....she no longer sits and waits patiently on the side...she now goes for it!"
  • "I cannot praise more highly the help and advice I was given associated with a complicated issue where prescription drugs affect my hearing. Prince was kind, helpful and very knowledgeable and has offered further advice should I need it. I am so glad to have had this appointment and will go back without hesitation."
  • "Prince was absolutely brilliant. He explained everything clearly to me. It was a comfortable procedure that was conducted with extreme professionalism."
  • "Prince is amazing!! Very professional and caring service provided. Everything was explained to me before and during my ear suctioning. Highly recommended. Brilliant service, great location, and very accessible. Friendly & informative correspondence from Diane (Prince's secretary) would highly recommend it."
  • Ms. A Stribblehill
    "I consulted Mr. Punnoose, Audiologist at Gatwick Spire, and was impressed from the beginning. It is clean and tidy and the staff was very welcoming. Mr. Punnoose soon found the cause of my reduced hearing and invited me to attend the Crawley, Northgate Surgery for the removal of ear wax using the latest technology by clear suction. Throughout the procedure, he was kind and professional and explained everything he was doing to me in detail. I also then had a test called tympanometry to check if I had any problems in the middle ear like fluid or pressure variation. After all these procedures and his explanation, I am no longer worried about my hearing."
    Ms. A Stribblehill
  • Margaret Buchanan
    "I have been a patient of Mr. Punoose for nearly a decade. His service has always been impeccable throughout this time. He is professional and personable. Hearing tests are thorough and saved for comparison with any further tests. Following a test, I purchased a digital aid from Gatwick Audiology, which I have been delighted with. It does not end there! Mr. Punoose is committed to providing an outstanding after-sales service to ensure you are getting the best from your aid and managing well."
    Margaret Buchanan
  • Beckwith
    "Life-changing is the only way I can describe my experience at Gatwick Audiology. Having struggled with NHS hearing aids for many years and having people visit my home trying to sell me hearing aid with very little aftercare by unknown people, it was following a recommendation from a friend of mine I called Gatwick Park. From the very first telephone call and consultation, through to the fitting of my hearing aids and the follow-up reviews, I am treated with respect in a very warm, welcoming way by a team of very professional people. I have no hesitation what so ever in urging anyone who suffers from a hearing loss to pay them a visit, the service is great and the result priceless."
    Beckwith
  • Henderson
    "I don't need to find anybody else, I would never go anywhere else, I'm very happy with Gatwick Audiology and the service at Spire."
    Henderson
  • Barbara
    "I have no hesitation in highly recommending Prince. Very caring, knowledgeable, professional secretaries with excellent attention to detail."
    Barbara
  • John W
    "Always received very professional service from Prince Punnoose."
    John W
  • William
    "The professionalism, attention to detail, advice, and end product offered by Gatwick Audiology was above my expectations. Helping me to regain my confidence by being able to hear conversations whatever the situation. Particularly in meetings. Thank you to Prince Punnoose for his great care."
    William
  • Lee
    "The Spire Gatwick Park facilities are amazing.  It doesn’t feel like a hospital when we visit there for support with my hearing aids. Prince is always very welcoming and looked after my husband very well."
    Lee

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